Agent Alert Pro respects your concerns about privacy. This Privacy Policy (“Policy”) describes the types of personal information we obtain about consumers and other individuals identified below, how we may use that personal information, with whom we may share it, and the choices available regarding our use of the personal information. The Policy also describes the measures we take to safeguard personal information and how individuals can contact us about our privacy practices. Throughout this Policy, we use “Agent Alert Pro,” “we,” “us,” and “our” to refer to the Services offered by Agent Alert Pro, 7090 N Oracle Road, Suite 178 PMB 1035 Tucson, AZ 85704.
Information We Collect
Information We Obtain About You.
We obtain certain personal information in connection with Agent Alert Pro’s services including all of Agent Alert Pro’s websites, domains, apps, products, services, features, and marketing campaigns (“Services”) we provide. The types of personal information we obtain include:
- Contact information, such as name, phone number, and email and/or postal address, as well as your license number(s);
- Account information, such as online password and other log-in details used to access Services;
- Payment information, such as name, billing address and payment card details, including card number, expiration date, and security code, which is collected and stored by our third-party payment processor on our behalf. Agent Alert Pro stores only the last four digits of your payment card and the expiration date;
- The geolocation of your mobile or personal computing device if you consent to the collection of this data;
- Product setup information, such as the name and description of the Account you create to access our Services;
- Data about your interactions with our website and Apps, including your mobile network;
- Social media handles, content, and other data posted on our official social media pages;
- Other personal information contained in content you submit to us, such as through our “Contact Us” feature or customer support tools on our websites or App; and
- Content (and related information) that is captured and recorded when using our Services, such as video or audio recordings, live video or audio streams, images, comments, and data.
Privacy and video surveillance laws in your jurisdiction may apply to your use of our products and services. You are solely responsible for ensuring that you comply with applicable law when you use our products or services.
Other Information We Obtain.
When you interact with our products and services, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.
We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this way may include your device IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of website or app visits. These technologies help us remember your information so you will not have to re-enter it, (2) track and understand how you use and interact with our products and services, (3) tailor the services around your preferences, (4) measure the usability of our products and services and the effectiveness of our communications, and (5) otherwise manage and enhance our Services to help ensure they are working properly.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Without cookies, you may not be able to use all the features of our Services. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.
How We Use Collected Information
We may use the personal information we obtain about you to:
- Provide our Services to you;
- Establish and manage your Account and profile;
- Process and fulfill claims and orders in connection with our Services and keep you informed about the status of your order;
- Personalize your experience with our Services;
- Allow you to stream, save, and share content through our Services;
- Identify and authenticate you, so you may access certain content or use certain of our Services;
- Increase and maintain the safety and security of our Services and prevent misuse;
- Communicate with you (including providing you with offers and other communications about our Services) and provide customer support;
- Perform analytics (including market and consumer research, trend analysis, financial analysis, and anonymization of personal information);
- Operate, evaluate, develop, manage, and improve our business (including operating, administering, analyzing, and improving our Services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation, collection activities, and other internal functions);
- Protect against identity theft and prevent fraud and other criminal activity, claims, and other liabilities; and
- Comply with and enforce applicable legal requirements, relevant industry standards and policies, including this Policy and our Terms.
Third-Party Web & App Analytics Services.
We use third-party web and app analytics services on our websites and mobile apps. The service providers use automated technologies to collect and analyze information, including personal information (such as email and IP addresses) to understand how you use our websites and App. Web and app analytics services help us improve features, evaluate the effectiveness of our marketing, and, ultimately, optimize your experience.
Information Sharing
We do not sell or otherwise share personal information about you except as described in this Policy. We may share your personal information with (1) our affiliates and subsidiaries, and (2) our service providers who perform services on our behalf, such as marketing, customer service, order fulfillment, and data analytics and storage. We do not authorize our service providers to use or disclose your personal information except as necessary to perform services on our behalf or comply with legal requirements and for payment processing and fraud prevention purposes.
We also may disclose personal information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena), (2) to establish, exercise, or defend our legal rights, (3) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss, (4) in connection with an investigation of suspected or actual illegal activity, or (5) otherwise with your consent.
We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).
Your Choices
We offer you certain choices in connection with the personal information we obtain about you. To update your preferences, limit the communications you receive from us, or submit a request, please contact us at [email protected]. You also may opt out of receiving promotional communications from us by following the unsubscribe instructions in the communications you receive. However, please note that we must send you certain communications about our Services, and you will not be able to opt out of those communications. This includes, for example, information about billing.
In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal data. If you wish to do any of these things, please contact us at [email protected].
How We Protect Personal Information
We implement administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure or use. However, we cannot guarantee, and we do not provide any assurances or promises concerning the effectiveness of those safeguards.
Policy Updates This Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. Significant changes to our Policy will be posted as a on our website with the date of change.
